Yes, all of our products at Aromatrail are 100% authentic and we always sell authentic products only.

No, we are not affiliated with anyone.

No, only shipping to the USA at the moment.

We shipping with 2 business days

We are a small company with minimal expenses compared to larger brands, allowing us to offer better quality products at lower prices.

A fragrance tester is a sample version of a perfume, typically identical in scent to the full-size product. It often comes in a plain box and may not include a cap, but it's a cost-effective way to experience the fragrance without paying for the full packaging. Testers are commonly used in stores for customers to try before purchasing.

Our customer service team is here to help. You can reach us via:

• Email: support@aromatrail.com

Shipping costs are calculated at checkout based on the delivery location and shipping method selected. We offer free shipping on orders over $75 and $10 flat on orders less than $75.

With in 14 days of shipment, unused, in original condition. Contact us at support@aromatrail.com for return label

The customer is responsible for the return shipping label unless the item is defective or incorrect.

If you're purchasing from within Wisconsin, you are required to pay sales tax. Purchases made from outside Wisconsin are tax-free.

Shipping insurance protection covers your order in case it's lost, damaged, or stolen during transit. It ensures you can receive a replacement or refund if anything goes wrong with your shipment.

No, purchasing shipping insurance is optional. It’s available if you want extra protection for your order against loss, damage, or theft during transit.

Without insurance, you're responsible for the lost item. You'd need to file a claim with the carrier, but compensation may not be guaranteed.

No, we do not sell wholesale.

If your item shows as delivered but you haven’t received it, first contact the carrier to report the issue and file a claim. Carriers typically have procedures for handling such cases. Additionally, inform us at support@aromatrail.com so we can assist you and work with the carrier to resolve the issue.

Once an order is placed, it is processed quickly, so cancellations are generally not possible. However, if you need to cancel, contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn't already been processed or shipped.

Refunds are processed within 7-10 business days after receiving the return.

We don’t offer exchanges. Please return the item and place a new order.

You’ll receive an email confirmation once processed.

Currently, we do not offer samples regularly. Occasionally, samples may be available with certain promotions or purchases.

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal and other secure payment methods as available.